You will not receive any updates by email or phone call about your order status until the system has been shipped. We ask that you please refrain from contacting us for order status updates unless we have exceeded your estimated wait time. Once shipped you will receive an email from both us and UPS with your tracking information. We sincerely value your business and appreciate your patience.

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Warranty Information

Rockford Fosgate Warranty What is Covered: This warranty applies only to Rockford Fosgate products sold to consumers by Authorized Rockford Fosgate Dealers in the United States of America or its possessions. Product purchased by consumers from an Authorized Rockford Fosgate Dealer in another country are covered only by that country's Distributor and not by Rockford Corporation. Who is CoveredThis warranty covers only the original purchaser of Rockford product purchased from an Authorized Rockford Fosgate Dealer in the United States. In order to receive service, the purchaser must provide Rockford with a copy of the receipt stating the customer name, dealer name, product purchased and date of purchase. Products found to be defective during the warranty period will be repaired or replaced (with a product deemed to be equivalent) at Rockford's discretion. What is Not Covered 1. Damage caused by accident, abuse, improper operations, water, theft 2. Any cost or expense related to the removal or reinstallation of product 3. Service performed by anyone other than Rockford or an Authorized Rockford Fosgate Service Center 4. Any product which has had the serial number defaced, altered, or removed 5. Subsequent damage to other components 6. Any product purchased outside the U.S. 7. Any product not purchased from an Authorized Rockford Fosgate Dealer Limit on Implied Warranties Any implied warranties including warranties of fitness for use and merchantability are limited in duration to the period of the express warranty set forth above. Some states do not allow limitations on the length of an implied warranty, so this limitation may not apply. No person is authorized to assume for Rockford Fosgate any other liability in connection with the sale of the product.a new question go to app settings and press "Manage Questions" button.

Return/Exchange Policy

30-Day Guarantee Policy You can return or exchange your equipment one time during the first 30 days after shipping recieved date. There is a $45.00 restocking fee for all returns that have been opened. You must provide valid proof of purchase. Blown speakers are not eligible for returns. We test every unit before shipping to make sure you get the best sound possible as soon as you plug your unit in. However we know that things are out of our control during the shipping process. if you recieve a damaged box and the unit is dead on arrival please contact us at We will respond back to your email within 1-3 business day to take care of the issue.